top of page

In-App Purchases
​Q & A

How can I cancel my subscription?

See If you want to cancel a subscription from Apple.

How to I claim a refund?

See Request a refund for apps or content that you bought from Apple.

I want to change the billing cycle for subscription

You can change the billing cycle for subscriptions at any time to monthly, annual, 3 months, etc. (depending on the app).

To save on subscription fees, choose an annual plan instead of a monthly plan. The money you can save depends on the app.

To change billing cycle, See Change your subscription from Apple.

If you change your billing cycle through the App Store, the change will take effect at the end of the current subscription cycle.

For example, if you're on a monthly plan and you change to an annual subscription when you have 15 days left, your monthly plan will remain for the remaining 15 days, and the annual plan will apply after the monthly plan expires after 15 days.

Where can I find the receipt?

See See your purchase history for the App Store, iTunes Store, and more.

Did not find what you're looking for? Please contact us.

bottom of page